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Returns & Exchanges Policy
Returns & Exchanges Policy
We want you to love and connect with your purchase. However, if there is an issue, we’re here to help you feel supported.
Exchanges or Store Credit Only
Due to the energetic and personal nature of our aura sprays, we do not offer refunds. Instead, we gladly offer:
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A replacement item, or
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Store credit, valid for future purchases
...in the following cases:
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Your product arrived damaged or leaked
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You received the wrong product
Please contact us within 7 days of delivery at [your email] with your order number and a clear photo of the issue.
❌ Non-Returnable Items
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Opened or used sprays
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Custom-made or promotional items
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Orders returned without prior approval
Thank you
Thank you for understanding the care, energy, and intention that go into each item. If you have questions, we’re always happy to support you.
📩 Contact us: anagennisi.info@gmail.com